You can view the transaction details in the Transaction History section under Funds in your profile. In case your added funds are not showing in your Sahi account, there could be 3 scenarios:
1. Payment is successful but trading limits are not updated - In this scenario, plesae wait for some time as this update usually takes place very quickly.
2. Payment status is pending - In this scenario, Sahi is waiting for a confirmation from the payment gateway on the status of your fund transfer. Please wait for 15 minutes for an update on the payment status.
3. Payment has failed - In this case, Sahi has not received the funds from the payment gateway. Any funds debited would be refunded back to your bank account in the next 24-48 hours.
In case, it is taking more time than stipulated above, please reach out to us at [email protected] for assistance.
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